Had a great experience at Arlington Optical?
What our customers say
Forty years of fitting eyewear in Upper Arlington, in the words of the people we've fitted it for.
Worth reading first
I live in Maryland. After four eye exams and nine pair of progressive lenses which were returned due to incorrect prescriptions and blurriness, my sister who lives in Upper Arlington suggested I come to Ohio and see Tim. It was the best decision I made. He took the time to explain why all my other glasses failed. He picked out my new glasses, filled the prescription and mailed them to me.
When you demand the best of the best, this is your destination. The best opticians. The best materials. The best fabrication. And of course, the best selection of premium frames. Discover the latest designs in Europe, from conservative and business appropriate to trendy and new. Once you've experienced glasses that are precision fit to your vision along with a frame that truly compliments your face, you'll never consider anything else.
Literally, the only place I've purchased eyewear for the last twenty or more years. Stellar experiences every time — as a confessed eyewear hoarder, there are a lot of times — with every single person who works there. Great people & great service make supporting this local business an absolute pleasure.
The people
Linnea Goodwin is wonderful. I have been seeing her for several years and she is always very helpful and patient while searching for the right fit of glasses. She goes over and above for her clients. I wouldn't want to see anyone else.
Linnea was a delight to work with. She honed in on what I wanted and put me in frames and lenses that are fashionable and practical.
My Optician, Elesha, paid attention to every single detail for my new glasses — from helping to pick a great style to repeated corrections on the adjustment until I was completely satisfied.
Lachlan has been working with me for a couple of weeks. He put in extra effort to help me get replacement lenses for a pair of sunglasses that have been discontinued.
I cannot speak highly enough of the people and services provided at Arlington Optical. Tim McNemar, Master Optician and company owner, cares very much that his customers leave his store properly fitted and totally satisfied.
Dr. Humphrey was incredible! She addressed all my concerns with my vision and treated me like family. Everyone in the office is so kind, friendly, and really go above and beyond to take care of you.
The checkup with Dr. Leslie felt comprehensive and I loved looking at the picture of the inside of my eyeballs — added entertainment. She got my prescription right on too. Linn was personable and professional all at once and guided me to make the correct choices… Now that I have lived with the three new pairs of glasses, using all three each day, I could not be happier.
Rick nailed it. He made short work of finding frames that fit my face and style, provided objective and specific input on my top few selections, and didn't try to sell me more lens than I needed. Lee followed up with me after "sleeping on it," and was great as well.
Had the best experience there getting an exam and buying glasses! A fairly large supply of frames! Pearce was very sweet in bringing me styles to fit my face and eye color. I am very pleased with the no line bifocals! Can't even tell that I am wearing them when I walk!
It feels so good walking into this shop. Attentive smiling faces. Dr. Humphrey is very comfortable to work with. I am always happy when I leave, and am assured of the best possible care and products.
The frames
They protected me from myself, that's why. All of their carefully curated frames are displayed around the place in closed glass cases. They assign you a consultant who looks around with you, listens to your opinions, asks you questions, then you sit down and they bring you frames. They give you honest opinions about how you look, listen to your feedback and bring you more frames to try on based on that. I normally try on 10,000 frames when I walk into a frame store and none of them look good and it's overwhelming, then I just leave without buying anything. I like your style, AO OH!
I've been going here since I was a kid and they have been beyond wonderful. I get my eye exams, frames, and sunglasses here. They always adjust and repair for free! They know me by name and are so easy to communicate with. I've never had an issue with them and they have frames that are so unique! I always get compliments on my frames.
My entire family has been going to Arlington Optical for years… we refuse to shop anywhere else. The staff at Arlington Optical is professional and extremely helpful. They have an amazing selection of glasses! I am constantly being asked where I get my glasses from friends and strangers and I am always eager to tell them Arlington Optical.
Initially visited Arlington Optical because of their unique and extensive frame selection. I decided to schedule an eye exam and had a great experience working with the staff — very knowledgeable and professional.
I arrived there and saw many beautiful, different glasses that I'd never seen before — overwhelmed by the options. When a gentleman approached me, he helped me feel completely at ease.
Our family has had experience with the $99 Internet glasses. They were totally unsatisfactory. You get what you pay for. For many people, glasses are a fashion statement and an expression of yourself. With the help of the associates, you will find something that can make strangers say wow.
I've purchased three pairs of Lindberg frames from Arlington Optical. I've been happy with the quality and selection of frames and the professional and courteous service.
Fantastic selection of frames and great, knowledgeable opticians to help. Really like their optometrist — she is really wonderful.
The craft
Everyone here is excellent in their care, whether it is doing an eye exam to get the prescription just right or repairing my glasses, for free, each time I come in. Plus free refills on eye glass cleaner! If you are buying your glasses here you may think it is a little expensive but the care and follow up and free services are definitely worth it!
Had a broken screw on my sunglasses and went in to see if they could do anything. They replaced the screw and fixed the loose lens free of charge, all within less than 10 min. Fantastic service. Highly recommended.
I am a patient at Arlington Optical and when my out of town boyfriend was visiting he broke his glasses. We took them here, and while they could not fix them right away, they found a solve for him so he could wear his glasses the remainder of the trip free of charge. Amazing and helpful staff!
I threw out my contacts not knowing it was my last pair. Panic because I have an event tonight… I called this location and Tommy told me to come on in. I rushed over, got a new set. They were all super nice and funny to boot. Crisis averted.
I've always enjoyed great service and excellent quality at Arlington Optical, both when buying glasses or stopping in for free adjustments.
My husband and I have been getting our glasses from Arlington Optical for several years. They offer a wide variety of frames that are distinctive and stylish. We were helped in choosing frames that enhanced our features. Most importantly, though, was the service we received. Lenses were made right.
I made an appointment for 9:00 AM, which is right when they open, and check-in went very smoothly, and I was in the office with Dr. Humphrey within about five minutes… Dr. Humphrey was truly great — she has a very kind and calm manner, and is soft spoken and gentle. The staff were all friendly and harmonious. There was just a good vibe among them.
Tim McNemar is really skilled at picking frames that look good on you. He was also willing to help me select a pair of less expensive "work" frames in addition to my "good" frames. I stop in frequently to have my glasses adjusted & cleaned and never feel like that's a hassle for them. I think all of their staff are top notch and many have been there a long time which is always a good sign.
Customers of ten, twenty, thirty years
I have been a loyal customer of Arlington Optical for over 25 yrs… Their staff goes out of the way to make sure I get glasses that fit my face, bone structure, hair color and complexion. Arlington always has the latest eyewear styles as well as decent pricing… In my opinion, there is no better optical store.
I have been visiting Arlington Optical for many many years! They are simply and absolutely wonderful. Linnea has helped me so much in the last 20 plus years.
I have been a regular client at Arlington Optical for many years and have always been given the best care from everyone there. I can't recommend them enough to anyone who relies on the highest quality of vision possible.
I have been dealing with the folks at Arlington Optical for years and have never had a bad experience. I was first attracted to Arlington Optical because of their wide selection of unique and creative frames, as they tend to carry a more interesting assortment than your average "mall" eye store. But what keeps me coming back is their customer service.
Outstanding company! Customer service is phenomenal! Their employees really care and take the time to make sure your needs are met. Avoid the chains! Arlington Optical is a solid organization!
My wife picked up glasses and sunglasses from the Trunk Show. Her day was made by the owner and all around great guy, Tim McNemar. He took the time to adjust her new frames and make sure that everything was perfect. He also readjusted my Lindberg frames that had recently taken a huge blow from a normal life event. If you are interested in great service and superior products please seek out Arlington Optical.
Every time I go in, everyone is so kind & helpful. Always helpful & amazing to work with. Highly recommend this business.
Linnea was a huge help in picking out my beautiful frames. I absolutely love them! Highly recommend.
Come and see for yourself.
1756 West Lane Avenue, Upper Arlington · 614.488.3937 · No appointment needed to browse
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